Terms And Conditions

Terms and Conditions for Ji Huzoor

Effective Date: 1 June 2026
Last Updated: 1 June 2026

Welcome to Ji Huzoor. These Terms and Conditions ("Terms") govern your access to and use of the Ji Huzoor mobile application, website, and related services (collectively, the "Services").

By accessing or using Ji Huzoor, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. About Ji Huzoor

Ji Huzoor is a platform that enables users to:

Discover nearby stores and vendors
Purchase products from local businesses
Request delivery services
Access rental products and services
Track orders and manage purchases
Participate in promotional and referral programs

Ji Huzoor acts as a technology platform connecting customers, vendors, and service providers.

2. Eligibility

To use Ji Huzoor, you must:

Be at least 18 years old, or
Use the app under the supervision of a parent or legal guardian

By using the Services, you represent and warrant that you meet these eligibility requirements.

3. User Account

You may be required to create an account to access certain features.

You agree to:

Provide accurate and complete information
Keep your account credentials secure
Maintain updated account information
Accept responsibility for all activities conducted through your account

Ji Huzoor reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Orders and Purchases

When placing an order:

You agree that all information provided is accurate.
Orders are subject to acceptance and availability.
Prices displayed in the app may change without prior notice.
Vendors are responsible for product quality, availability, and accuracy.

Ji Huzoor reserves the right to cancel any order due to:

Product unavailability
Pricing errors
Fraudulent activity
Technical issues

In such cases, eligible refunds will be processed according to our refund policy.

5. Delivery Services

Delivery times displayed within the app are estimates only.

Actual delivery may vary due to:

Traffic conditions
Weather conditions
Vendor preparation delays
Operational constraints
Events beyond reasonable control

Ji Huzoor will make reasonable efforts to ensure timely deliveries but does not guarantee delivery within a specific timeframe.

6. Rental Services

For rental products and services:

Users must return rented items in acceptable condition.
Users may be liable for damage, loss, or misuse of rented items.
Rental periods, deposits, and charges may vary depending on the provider.
Additional fees may apply for late returns.

Specific rental terms may be displayed at the time of booking.

7. Payments

Users agree to pay all applicable charges associated with orders, rentals, and services.

Payments may be processed through third-party payment providers.

Ji Huzoor:

Does not store complete payment card details.
Is not responsible for failures caused by payment providers, banks, or payment networks.

8. Refunds and Cancellations

Refunds and cancellations are subject to:

Vendor policies
Service availability
Applicable laws

Refund requests may be denied if:

Products have been used or consumed
Services have already been completed
False claims are submitted

Approved refunds will be processed within a reasonable timeframe.

9. Referral and Reward Programs

Ji Huzoor may offer referral programs, rewards, discounts, or promotional campaigns.

We reserve the right to:

Modify or discontinue any promotion
Cancel rewards obtained through fraudulent activity
Limit participation where misuse is detected

Promotion-specific terms may apply.

10. User Conduct

You agree not to:

Use the app for unlawful purposes
Submit false information
Interfere with app functionality
Attempt unauthorized access to systems or accounts
Abuse vendors, delivery personnel, or support staff
Upload malicious software or harmful content

Violation of these Terms may result in suspension or permanent termination of access.

11. Intellectual Property

All content, trademarks, logos, designs, software, and materials available through Ji Huzoor are owned by or licensed to Ji Huzoor.

You may not:

Copy
Reproduce
Modify
Distribute
Reverse engineer
Commercially exploit

any part of the Services without prior written permission.

12. Third-Party Services

Ji Huzoor may integrate with third-party services including:

Payment gateways
Mapping services
Analytics providers
Communication platforms

We are not responsible for the content, policies, or actions of third-party services.

13. Limitation of Liability

To the maximum extent permitted by law, Ji Huzoor shall not be liable for:

Indirect or consequential damages
Loss of profits or revenue
Data loss
Delivery delays
Product defects supplied by vendors
Service interruptions beyond our control

Users access and use the Services at their own risk.

14. Disclaimer

The Services are provided on an "as is" and "as available" basis.

Ji Huzoor does not guarantee:

Continuous availability
Error-free operation
Product availability
Accuracy of vendor-provided information

All warranties, whether express or implied, are disclaimed to the fullest extent permitted by law.

15. Termination

We may suspend or terminate access to the Services at any time if:

These Terms are violated
Fraudulent activity is suspected
Legal or security concerns arise

Termination may occur without prior notice where necessary.

16. Changes to Terms

Ji Huzoor reserves the right to modify these Terms at any time.

Updated Terms will be posted within the app or on our official platforms. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or use of the Services shall be subject to the exclusive jurisdiction of the courts located in India.

18. Contact Information

For questions, complaints, or legal notices, please contact:

Ji Huzoor Support
Email: support@jihuzoor.in