Privacy policy

Privacy Policy for Ji Huzoor

Effective Date: 1 June 2026

Last Updated: 1 June 2026

Welcome to Ji Huzoor. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Ji Huzoor collects, uses, stores, and protects your information when you use our mobile application and related services.

If you have any questions regarding this Privacy Policy, please contact us at support@jihuzoor.in.


1. Information We Collect

To provide our services effectively, we may collect the following types of information:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Delivery address
  • Profile information you voluntarily provide

Location Information

  • Precise or approximate location data to:
    • Show nearby stores and services
    • Enable deliveries and rentals
    • Improve location-based recommendations

Order and Transaction Information

  • Order details
  • Purchase history
  • Rental bookings
  • Payment status and transaction records

Device Information

  • Device model
  • Operating system version
  • App version
  • Device identifiers
  • IP address
  • Diagnostic and crash information

Usage Information

  • Features accessed
  • Search history within the app
  • Browsing activity
  • Interaction with app content and services

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process orders and rental requests
  • Deliver products to your location
  • Show nearby stores and available products
  • Enable real-time order tracking
  • Manage customer support requests
  • Improve app functionality and user experience
  • Send service-related notifications
  • Detect fraud, abuse, or security issues
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

Delivery Partners

To facilitate deliveries and order fulfillment.

Store and Vendor Partners

To process and complete your orders or rental requests.

Service Providers

Third-party providers that assist with:

  • Payment processing
  • Cloud hosting
  • Analytics
  • Customer support
  • Notification services

Legal Authorities

When required by law, regulation, court order, or to protect our legal rights.


4. Payments

Payments made through Ji Huzoor may be processed by trusted third-party payment gateways. We do not store your complete debit card, credit card, or banking credentials on our servers.

Please review the privacy policies of payment providers you choose to use.


5. Location Permissions

Ji Huzoor may request access to your device location to:

  • Discover nearby stores and services
  • Calculate delivery availability
  • Improve order accuracy
  • Enhance user experience

You may disable location permissions through your device settings, although some features may not function properly.


6. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration or destruction

While we strive to protect your information, no method of electronic transmission or storage is completely secure.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal requirements

When information is no longer required, we will securely delete or anonymize it where reasonably possible.


8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise these rights, contact us at support@jihuzoor.in.


9. Children's Privacy

Ji Huzoor is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.


10. Third-Party Services

The app may contain links to or integrate with third-party services. We are not responsible for the privacy practices of those third parties. Users are encouraged to review their respective privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and updated on this page with a revised effective date.

Continued use of Ji Huzoor after updates become effective constitutes acceptance of the revised Privacy Policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Ji Huzoor Support
Email: support@jihuzoor.in